• 80 questions

Salesforce Administrator Certification Practice Test

Setup, objects, automation, reports and Agentforce: each answer links to the Salesforce Help article that settles it.

How far back can an admin download the org's setup history from Setup Audit Trail?

Pick an answer, then press Check answer. Then you see Correct or Not quite, with the reason. Keys: A to D pick, Enter checks.

Print covers the next 60 questions. Share this set copies a link to the same questions in the same order.

Exam mode: 60 questions, 105 minutes, 41 right to pass (68%).

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Unofficial practice questions, not affiliated with Salesforce, Inc. Bank checked October 9, 2026.

The real exam, as Salesforce describes it

Questions
60
To pass
41 of 60 right (68%)
Time limit
105 minutes
Credential name
Salesforce Certified Platform Administrator. Salesforce's page for the administrator credential forwards to this name.
Question kinds
Multiple choice. Up to five more questions are unscored and randomly mixed in.
Larger sections
Data and Analytics Management 17%; Configuration and Setup 15%; Object Manager and Lightning App Builder 15%; Automation 15%.
Smaller sections
Sales and Marketing Applications 10%; Service and Support Applications 10%; Productivity and Collaboration 10%; Agentforce 8%.
Release
Exam questions align to Summer '25.
Delivery
Proctored, at a testing center or online. No reference materials may be used.

Checked October 9, 2026 against Salesforce Certified Platform Administrator Exam Guide, Salesforce Help. Rules change, so confirm with the agency itself before your test.

Salesforce's own exam guide

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All 80 questions

Configuration and Setup 12

  • A company's fiscal year follows the calendar months but begins on April 1. What should the admin set up? Salesforce Help: Define Your Fiscal Year
  • A departing user can't be deactivated yet, so the admin freezes the account. What does freezing not do? Salesforce Help: Freeze or Unfreeze User Accounts
  • A profile has login IP ranges. A user with that profile tries to log in from an address outside them. What is the result? Salesforce Help: Restrict Login IP Addresses in Profiles
  • A user is still logged in when the login hours on their profile end. What happens? Salesforce Help: View and Edit Login Hours in Profiles
  • An admin gets a Duplicate Username error while creating a user. Which rule explains it? Salesforce Help: Add a Single User
  • An employee leaves the company. What can the admin do with that person's user record? Salesforce Help: Delete Users
  • How far back can an admin download the org's setup history from Setup Audit Trail? Salesforce Help: Monitor Setup Changes with Setup Audit Trail
Show all 80 questions (73 more)

Configuration and Setup, continued

  • In an org with multiple currencies, a rep changes an account's currency from US dollars to euros. What happens to the amounts on that record? Salesforce Help: Manage Multiple Currencies
  • No business hours have been customized in an org. When does Salesforce treat the support team as available? Salesforce Help: Set Business Hours
  • One permission set in a permission set group grants Delete on accounts. The group's members should lose only that permission, and other groups using the same permission set must keep it. What should the admin use? Salesforce Help: Muting Permission Sets
  • Opportunities are Public Read Only org-wide. A manager asks for a sharing rule that hides some opportunities from one team. Why can't that be done? Salesforce Help: Sharing Rules
  • Ten support reps need a permission their shared profile lacks, and other users on that profile must not get it. What does Salesforce recommend? Salesforce Help: Permission Sets

Object Manager and Lightning App Builder 12

  • A banner component should show on the account record page only when a Tier field equals Platinum. Where is that set? Salesforce Help: Visibility Rules on Lightning Pages
  • A custom field was deleted by mistake three days ago. What can the admin do? Salesforce Help: Delete a Custom Field
  • A formula field on a custom Invoice object shows the credit limit from its parent account and sits on the invoice page layout. A user can open invoices but not accounts. What does that user see in the formula field? Salesforce Help: What Is a Cross-Object Formula?
  • A recruiting app must link each candidate to many job postings and each posting to many candidates. How is this modeled? Salesforce Help: Create a Many-to-Many Object Relationship
  • A user creates a contact from the global actions menu while viewing an account. How is the new contact related to that account? Salesforce Help: Global Quick Actions
  • An admin creates a second sales process with a shorter list of Stage values. What makes it apply to the right users? Salesforce Help: Managing Multiple Business Processes
  • An admin wants a field on a custom Project object that totals the Hours field of its Timesheet records. What must be true first? Salesforce Help: Roll-Up Summary Field
  • An admin wants to place single fields in different tabs of a record page and hide some by rule, without the page layout editor. Which feature does this? Salesforce Help: Break Up Your Record Details with Dynamic Forms
  • How many master-detail relationships can one custom object have? Salesforce Help: Considerations for Object Relationships
  • Renewal deals and new-business deals need different picklist values and different page layouts on the same object. Which feature offers both to different users? Salesforce Help: Tailor Business Processes to Different Record Types Users
  • What happens to detail records when their master record is deleted? Salesforce Help: Considerations for Object Relationships
  • Which field type can control a dependent picklist but can't itself be the dependent field? Salesforce Help: Dependent Picklist Considerations

Sales and Marketing Applications 8

  • A lead assignment rule has five entries. A new lead meets the criteria of entries 2 and 4. What does Salesforce do? Salesforce Help: Set Up Assignment Rules
  • A lead belongs to three campaigns when it is converted with an opportunity. Which campaign becomes the opportunity's Primary Campaign Source? Salesforce Help: Lead Conversion Field Mapping
  • A marketing team nests campaigns under a parent so that results roll up. How many levels can a campaign hierarchy have? Salesforce Help: Understand Campaign Hierarchy
  • A rep converts a lead by mistake. Can the conversion be undone? Salesforce Help: Convert Qualified Leads
  • In Sales Territories, what does the admin do with a tested territory model before assigning accounts, leads and users? Salesforce Help: Sales Territories
  • The opportunity object has three record types. How many paths can the admin create for it? Salesforce Help: Considerations and Guidelines for Creating Paths
  • What is the daily limit on leads captured through Web-to-Lead? Salesforce Help: Generate Leads from Your Website with Web-to-Lead
  • Which records can one lead conversion produce? Salesforce Help: Convert Qualified Leads

Service and Support Applications 8

  • A case sits in the Tier 1 queue. Who can take ownership of it? Salesforce Help: Set Up Queues
  • A new case matches no entry in the active case assignment rule. Who becomes its owner? Salesforce Help: Set Up Assignment Rules
  • A support team keeps one case assignment rule for normal weeks and one for a holiday shutdown. How many can be active at once? Salesforce Help: Guidelines for Assignment Rules
  • An escalation rule entry is tied to weekday business hours. When do its escalation actions run? Salesforce Help: Set Up Escalation Rules
  • Customers who submit a case on the website should get an email at once that confirms receipt, worded by the case's attributes. Which tool sends it? Salesforce Help: Set Up Auto-Response Rules
  • What can an escalation rule do with a case that stays open past its time limit? Salesforce Help: Escalation Actions
  • What does Einstein Case Classification learn from to recommend field values on a new case? Salesforce Help: Autofill Case Fields with Einstein Case Classification Apps
  • Which case field's picklist values does a support process control? Salesforce Help: Managing Multiple Business Processes

Productivity and Collaboration 8

  • A legal team needs a Chatter group that non-members can't find in search, list views or feeds. Which group type fits? Salesforce Help: Chatter Groups
  • A managed package installed from AppExchange includes a permission set that needs one change. What can the admin do? Salesforce Help: Install a Managed Package
  • A rep creates a task and leaves Assigned To untouched. Who owns the task? Salesforce Help: Task Fields
  • In the Salesforce mobile app, how many compact layout fields can a record's highlights area show? Salesforce Help: Compact Layouts
  • Which Chatter group types can allow customers as members? Salesforce Help: Chatter Groups
  • Which statement about the Salesforce mobile app is accurate? Salesforce Help: Salesforce Mobile App
  • Which user permission is needed to install a package from AppExchange? Salesforce Help: Install a Managed Package
  • With Shared Activities turned on, how many contacts can a user relate to one non-recurring task? Salesforce Help: Task Fields

Data and Analytics Management 14

  • A dashboard's View Dashboard As setting is Me. What data do people who open the dashboard see? Salesforce Help: Configure Dashboard Data Visibility in Lightning Experience
  • A duplicate rule on contacts uses a matching rule on name and email. A rep edits only a contact's phone number. Does the duplicate rule run? Salesforce Help: Things to Know About Duplicate Rules
  • A sales manager wants one report to sort opportunities into Small, Medium and Large by amount, without a new field. What should be added? Salesforce Help: Categorize Data with Bucket Columns
  • A user deleted an account 10 days ago. Can it be brought back? Salesforce Help: View, Restore, and Manage Items in the Recycle Bin in Salesforce Classic
  • A validation rule requires Industry on leads. A Web-to-Lead submission arrives without it. What happens? Salesforce Help: Validation Rule Considerations
  • An admin must load 300,000 custom object records from a CSV file. Which tool handles that volume? Salesforce Help: Choosing a Method for Importing Data
  • In Mass Delete Records, what does selecting Permanently delete the selected records change? Salesforce Help: Delete Multiple Records and Reports
  • Twenty sales reps should open the same dashboard and each see only the data they have access to. What should the admin build? Salesforce Help: Dynamic Dashboards
  • What is the most records the Data Import Wizard can import at one time? Salesforce Help: Data Import Wizard
  • When does a validation rule show its error message and stop the save? Salesforce Help: Validation Rules
  • Which report feature lists accounts that have no related cases, without a formula? Salesforce Help: Filter Across Objects with Cross Filters
  • Which report format groups data by both rows and columns? Salesforce Help: Reports
  • With enhanced folder sharing on, which access to report and dashboard folders do standard users start with? Salesforce Help: User Permissions for Sharing Reports and Dashboards
  • With the weekly Data Export service, how often can an admin generate backup files manually? Salesforce Help: Export Backup Data from Salesforce

Automation 12

  • A flow should fill in a field on the same record that triggered it, as fast as possible. Which option does Salesforce recommend? Salesforce Help: Before-Save Record-Triggered Flows
  • A flow that runs when an opportunity closes must also create a check-in task 30 days later. What should be added to it? Salesforce Help: Triggered Flows
  • A user clicks Submit for Approval on a record that meets no approval process's entry criteria. What happens? Salesforce Help: Limits and Considerations for Classic Approval Processes
  • An admin wants to add a step to an active classic approval process. What must happen first? Salesforce Help: Add an Approval Step to a Classic Approval Process
  • During a save, when do before-save updates in flows run in relation to Apex before triggers? Salesforce Help: Before-Save Record-Triggered Flows
  • Every night a flow should run for all open cases older than 30 days and flag them. How is it started? Salesforce Help: Schedule-Triggered Flows
  • High-priority cases still open after two hours should move to a manager's queue with no one touching them. Which tool is built for this? Salesforce Help: Set Up Escalation Rules
  • In a classic approval process, which step's rejection behavior is set by the final rejection actions? Salesforce Help: Add an Approval Step to a Classic Approval Process
  • Leads from the website should go to different queues by country as soon as they are created. Which tool is built for this? Salesforce Help: Guidelines for Assignment Rules
  • Service reps need a guided form that asks a few questions and creates a case from the answers. Which flow type fits? Salesforce Help: Flow Types
  • Three after-save flows run on the account object. How does an admin make them run in a set sequence? Salesforce Help: Triggered Flows
  • Which statement describes an autolaunched flow with no trigger? Salesforce Help: Flow Types

Agentforce 6

  • A customer chats with an Agentforce Service agent without logging in. Whose access governs the data the agent can read? Salesforce Help: Configure Service Agent Access
  • An admin adds a standard action from the asset library to an agent. Later the template action in the library changes. What happens to the agent's action? Salesforce Help: Agent Actions
  • An Agentforce Service agent on a public website can't answer questions about order status, though the data is in Salesforce. What is the likely cause? Salesforce Help: Configure Service Agent Access
  • How does an agent decide which subagent (formerly called a topic) to use for a request? Salesforce Help: Subagents in the Legacy Builder
  • Where does Salesforce say to use Agentforce Testing Center, and why? Salesforce Help: Agentforce Testing Center
  • Which Einstein Trust Layer feature detects sensitive data in a prompt and hides it before the prompt goes to the model? Salesforce Help: Einstein Trust Layer

How this list was compiled: Own questions, written to the eight sections and weightings of the exam guide Salesforce publishes for its Salesforce Certified Platform Administrator credential (the credential formerly named Salesforce Certified Administrator) at https://help.salesforce.com/s/articleView?id=005298966&type=1 (read 2026-10-09; the address https://trailhead.salesforce.com/help?article=Salesforce-Certified-Platform-Administrator-Exam-Guide forwards to it). Facts were read on 2026-10-09 in Salesforce Help at help.salesforce.com. Each question names the article it was written from and links to it. Licence: Own work. Every question, wrong choice and explanation was written for this site from the objectives of the exam guide and the public Salesforce Help articles named in each question. Nothing is copied or reworded from a Salesforce exam, a Trailhead quiz, a practice product or a question dump.

How it works

This unofficial Salesforce administrator certification practice test has 80 of our own questions in the eight sections of the exam guide. It is not affiliated with, endorsed by or sponsored by Salesforce, Inc., and nothing comes from the real exam.

Read the full guide

What the real exam asks

Salesforce's exam guide for the credential, read on October 9, 2026, gives data and analytics 17% of the exam; configuration, object manager and automation 15% each; sales, service and productivity 10% each; Agentforce 8%.

What is not asked here

Every question has one right answer. Lead and opportunity scoring, forecast settings and list views are left out, because no Help article read for this page settled them in plain words. Help now calls agent topics subagents, and so do these questions.

  • Login IP ranges on a profile deny a login from outside them. Trusted IP ranges for the org only skip the identity verification challenge.
  • Freezing a user blocks logins but keeps the license in use. Deactivating the user frees it.
  • To update fields on the record that triggered a flow, Salesforce recommends a before-save flow: the record is not saved a second time.

Questions and answers

How many questions are on the Salesforce administrator exam?

The exam guide lists 60 multiple-choice questions and up to five unscored ones, randomly mixed in, with 105 minutes to finish. Exam mode on this page draws 60 questions on the same clock.

What is the passing score for the Salesforce administrator certification?

68% for the English version and 65% for the Japanese version, by the exam guide read on October 9, 2026. Exam mode here uses 68%.

Is this Salesforce admin certification practice test free?

Yes. All 80 questions and their explanations are free, and no account or email address is asked for.

Is the Salesforce Certified Administrator exam now the Platform Administrator exam?

Salesforce's page for the administrator credential now forwards to Salesforce Certified Platform Administrator, and the exam guide carries that name. The guide also describes a second credential, Platform Administrator II, which this page does not cover.

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